Privacy Policy

Effective Date: June 1,2025

OPTI Health Lake Norman (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and SMS communications.

1. Information We Collect

Personal Data: Name, email, phone number, appointment and health details (only as needed).

Technical Data: IP address, device/browser info, cookies, and analytics.

2. How We Use Your Data

Deliver and improve our health services

Process bookings and send appointment reminders

Send promotional offers, wellness content, and veteran outreach via email/SMS

Ensure website functionality, security, and analytics

3. Sharing & Disclosure

Service Providers: for payments, hosting, analytics, communications

Legal Compliance: as required by law

Business Transfers: if part of a merger or sale (with notice)

We do not sell your personal data.

4. Cookies & Tracking

We use cookies and tracking tools. You can manage preferences in your browser.

5. Security

We implement industry-standard protections. Unfortunately, no system is foolproof.

6. Your Rights

Depending on your location, you may request access, correction, deletion, restrict processing, or object to marketing. Contact us at [email protected].

7. Children’s Policy

We do not knowingly collect data from individuals under 18.

8. Updates

This policy may change. We’ll post updates here with a new effective date.

Contact us:

OPTI Health Lake Norman

Email: [email protected]

SMS: +1 704‑741‑1473